Now that you have booked your Silversea Cruise, you may have some questions about your holiday before you board. We have put together a collection of commonly asked questions to help make your cruising experience hassle free.
Once your booking has been confirmed, please register an account with My Silversea online. Your name, email and cruise reference are required to set up an account.
Managing your booking is simple: log onto My Silversea and explore the wide range of personalised options to enhance your cruising experience. Your cruise itinerary will be clearly defined, and you will have access to book shore excursions, various activities, and services on board. We highly recommend pre-booking shore excursions as soon as possible to avoid missing out. Checking your cruise personaliser regularly will give you a chance to familiarise yourself with the ship and its experiences.
Once your reservation is made, you can book shore excursions on My Silversea. If you wish to reserve a specialty restaurant, or a beauty, fitness or spa service, you can do this from 120 days before you sail.
Documents you will need
**Please note that the above documentation is mandatory for all guests, you will be refused boarding if you do not have the required documents.**
Checking in
Silversea passengers are not required to check in online for their booking. Once you embark the cruise, the staff will take your passport and personally check you in. From there, you will be escorted to your suite. It is the guests own responsibility to arrive on time for boarding, and while it is highly recommended to ensure you are ready to board during your embarkation slot those who fail to be on board at least 60 minutes prior to departure will be denied boarding.
Please refer to your Stewart Travel booking confirmation for the cruise package inclusions included in your itinerary.
At Stewart Travel there are a number of ways you can contact us meaning that all you have to do is choose the option which is most convenient to you.
0800 270 0069
Request a Callback
Enquire
At Stewart Travel there are a number of ways you can contact us meaning that all you have to do is choose the option which is most convenient to you.
0800 270 0069
Make An Enquiry
Request A Callback
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